1. About Halvek Technologies

Halvek Technologies is a fully registered and recognized technology company operating in Uganda, providing innovative, secure, and reliable IT solutions including software development, website design and development, web hosting, and technical support.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our Services. By using our Services, you confirm that you meet these requirements.

3. Acceptance of Terms

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of our Services.

4. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:

• Use the Services for illegal, fraudulent, or unauthorized purposes
• Attempt unauthorized access to systems, networks, or data
• Disrupt, interfere with, or compromise Service security, integrity, or performance
• Upload, transmit, or distribute malicious software, viruses, or harmful content
• Violate any applicable local, national, or international laws or regulations
• Infringe upon the intellectual property rights of others
• Harass, abuse, or harm other users or individuals

5. Account Registration

Certain Services require account registration. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities conducted under your account
• Notify us immediately of any unauthorized access or security breaches

6. Payments and Billing

6.1 Fees and Charges: All fees for Services are clearly communicated before purchase and are due as specified in your service agreement or invoice.

6.2 Payment Terms: Payments must be made in full and on time according to the payment schedule provided. We accept various payment methods as indicated on our website or invoices.

6.3 Late Payments: If full payment is not received within 14 days of the due date or service expiration date, we reserve the right to:

• Suspend your website, hosting, or other services immediately
• Charge late fees of 5% per month on the outstanding balance
• Terminate services after 30 days of non-payment
• Place a holding page on your website indicating services are suspended

6.4 Reinstatement: Suspended services may be reinstated upon payment of all outstanding balances plus any applicable reinstatement fees. Data restoration is not guaranteed after termination.

6.5 Refunds: Fees are non-refundable unless otherwise stated in writing or required by law. Setup fees, domain registrations, and third-party costs are typically non-refundable.

7. Hosting and Domain Services

7.1 Domain Registrations: Domain registrations are subject to ICANN policies, registry rules, and renewal terms. We act as your agent for domain registration but do not guarantee domain availability or ownership.

7.2 Hosting Services: Hosting services are provided on an "as-is" basis and may be subject to scheduled maintenance. Clients are responsible for:

• All content hosted on their accounts
• Maintaining backups of their data
• Complying with resource usage limits
• Ensuring content complies with our acceptable use policy

7.3 Service Level Agreement (SLA): We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.

8. Intellectual Property Rights

8.1 Our Intellectual Property: All content, trademarks, logos, software, designs, patents, and materials provided by Halvek Technologies remain our exclusive intellectual property unless otherwise agreed in writing. Unauthorized use, reproduction, or distribution is strictly prohibited.

8.2 License Grant: We grant you a limited, non-exclusive, non-transferable license to use our Services for their intended purpose during your active subscription period.

9. Client Content

9.1 Ownership: You retain ownership of content you submit, upload, or create using our Services.

9.2 License to Us: By using our Services, you grant Halvek Technologies a worldwide, royalty-free, non-exclusive license to use, store, reproduce, modify, and display your content solely for the purpose of providing and improving our Services.

9.3 Content Responsibility: You are solely responsible for your content and warrant that you have all necessary rights to use and share such content through our Services.

10. Privacy and Data Protection

Your use of our Services is governed by our Privacy Policy, which explains how we collect, use, store, protect, and share personal data. By using our Services, you consent to our data practices as described in the Privacy Policy.

11. Service Availability and Modifications

11.1 Availability: We strive to provide reliable Services but do not guarantee uninterrupted, error-free, or secure access. Service may be affected by factors beyond our control.

11.2 Modifications: Halvek Technologies reserves the right to modify, enhance, or discontinue any Service, feature, or functionality at any time without prior notice.

11.3 Beta Services: Some Services may be labeled as "beta" or "pre-release" and are provided without warranties of any kind.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Halvek Technologies and its directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages related to service interruptions or data loss
• Third-party claims or actions

Our total liability for any claim shall not exceed the amount paid by you for the specific Service giving rise to the claim in the six months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Halvek Technologies, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your content or conduct
• Your infringement of third-party rights
• Your violation of any applicable laws or regulations

14. Suspension and Termination

14.1 Our Rights: We reserve the right to suspend or terminate Services immediately if:

• You breach any provision of these Terms
• You fail to pay fees within 14 days of the due date
• You engage in unlawful, fraudulent, or harmful activities
• Required by law or regulatory authority
• You violate our acceptable use policies

14.2 Your Rights: You may terminate Services according to the cancellation policy outlined in your service agreement.

14.3 Effect of Termination: Upon termination, your right to use the Services ceases immediately. We may delete your data 30 days after termination.

15. Dispute Resolution

15.1 Negotiation: Parties agree to attempt to resolve disputes amicably through good faith negotiations for at least 30 days before initiating formal proceedings.

15.2 Governing Law: These Terms are governed by and construed in accordance with the laws of the Republic of Uganda.

15.3 Jurisdiction: Any legal proceedings shall be brought exclusively in the courts of Kampala, Uganda, and you consent to personal jurisdiction in such courts.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. We will provide notice of material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices within our Services

Continued use of the Services after changes constitutes acceptance of the updated Terms. If you disagree with the changes, you must stop using our Services.

17. General Provisions

17.1 Entire Agreement: These Terms, along with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Halvek Technologies.

17.2 Severability: If any provision is found unenforceable, the remaining provisions remain in full force.

17.3 Assignment: You may not assign your rights without our written consent. We may assign our rights to any affiliate or successor.

17.4 Force Majeure: We are not liable for failures due to circumstances beyond our reasonable control.

17.5 Waiver: Failure to enforce any provision does not constitute a waiver.

18. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us at:

Notices to us are effective when received at the above address.